Efficient flow of information for critical incidents – thanks to a new alerting feature in Teamwire
Teamwire is one of the leading alternatives to WhatsApp for businesses – it is GDPR-compliant, intuitive to use, and therefore ideal for exchanging messages and data in private or group chats. The messaging service was recently given a new alerting feature for dealing with crises, which is extremely valuable in the case of critical events, disruptions and emergencies. This function can be used to inform employees about critical situations and to coordinate emergency teams – and all this more cheaply, reliably and with a greater reach and impact than alternative alerting solutions like text messaging, e-mail or telephone.
Instant information about critical events
The fact that the alerts are sent with a special acoustic signal and visual highlighting ensures that messages do not go unnoticed.
Efficient communication for emergency and on-call teams
In addition, Teamwire features a panic button that can be used to trigger an alert and send this to a predefined distribution list via a group chat. An on-call team can locate the employee and coordinate further actions via the group chat.
Many areas of use for the alerting feature
“But generally, all companies are well advised to have a function they can use to instantly inform employees about critical incidents,” explains Tobias Stepan, Managing Director of Teamwire.
Still a great demand for GDPR-compliant alternatives to WhatsApp
However, this type of messaging solution is indispensable for the exchange of messages and data between individual colleagues or entire teams. After all, it improves communication and cooperation, and increases employee productivity.
“With Teamwire, we are offering a solution that features similar functions to WhatsApp but which, in contrast, was specially developed for businesses, and which meets all European and German data protection regulations and requirements relating to security, administration and compliance,” says Markus Adolph, founder and Managing Partner of EBF GmbH.
Data is encrypted, stored within the European Union, and are not passed on. Users can be managed, and communication rules defined easily, and it is possible to connect it to an Enterprise Mobility Management or Mobile Device Management System. The new alerting feature means that it can now be used for a broader range of applications.
The new alerting functions are available as a low-cost optional add-on for a Teamwire license. Contact us to obtain an offer for the optional add-on function or for the Teamwire solution.